Terms and Conditions
Thank you for visiting this Website, created exclusively for customers for registering their Casio products purchased from the authorized retailers/dealers of Casio India Co., Pvt. Ltd (‘’CASIO’’) in India. This Website is managed and owned by CASIO. CASIO shall solely manage all the requests placed for product registration on this Website.
By clicking the button ‘’I Accept’’, you agree to the Terms and Conditions for product Registration.
1.You declare and agree that you have the full power and authority to make and enter into product registration process with Casio and that you are over 18 years of age and are legally competent to agree to these Terms and Conditions.
2.Registration of Casio product on the website will be available for customers, provided the following conditions are jointly and severally met:
- The Casio product is purchased for authorized retailer of Casio in India
- The Casio product is genuine
- The Casio product is registered within 60 days of original purchase date.
- The product registration on the Website is successful (You shall receive the notification once the product is successfully registered on the Website)
- 6 Months Extended Warranty will be applicable only if product is registered within 60 Days of original purchase.
3.You agree that, CASIO will collect Personal Information from you for registering your Casio product only when you voluntarily provide it to CASIO on the Website. Your Personal Information required for product registration may include without limitation your contact information such as your name, postal address, telephone numbers and/or email address, details of product purchased etc. You agree that the Personal Information furnished by you in voluntary and without any influence or force whatsoever.
4.You agree and acknowledge that no part of the Website including without limitation, the design, logos, creative, content or the terms and references herein shall be used. copied or transmitted for any purposes being the intellectual property and/or proprietary information of the owners thereof.
5.You hereby to the fullest extent permissible, waive any and all claims that you may have against Casio and its affiliates, directors, officers, agents, consultants or employees arising as a result of or in relation to the Website or in relation to product registration processed through the Website.
6.You agree and acknowledge that any fraud, neglect, deliberate omission, wrongful act or default conducted by you on the Website will be subject to legal action as per the applicable laws.
7.You agree that Casio shall not be liable for any loss or damage arising from the failure to register the product due to the server problem, system error or any other software error that may occur during the process of registration or otherwise.
8.Should there be unintentional errors on the Website, Casio will make good the same by correcting the information at the earliest possible.
9.These Terms and Conditions shall be construed in accordance with the laws of India and disputes that may arise hereof submit to the exclusive jurisdiction of the courts at New Delhi.
For any concerns or queries, you may contact us at on the official contact details shared on ‘Contact Us," section of this Website.
- Exclusive Membership Pack can be purchased only within 1 year from date of original product purchase.
- All benefits of care pack can be availed on product registered under purchased pack.
- 6 Months extended warranty linked with Exclusive Membership Pack is in addition to the 6 Months availed by successful product registration on our website. If registration of product is not completed , Warranty benefits with pack will be of 6 Months only.
- Casio will be liable to provide free pick and drop services from Customer's Doorstep (except restricted areas) during warranty period only for manufacturing defect & Battery replacement during first year.
- Customer will be liable to pay transport charges in case declared information is found wrong/misleading while placing pick up request. Customer has to bear transport cost if pick and drop request is placed for battery replacement/band replacement/Time setting/Cleaning/No Technical problem/any reason other than manufacturing defect.
- Manufacturing defects shall have the same connotation as mentioned in our warranty policy. For quick reference please visit http://www.casio-intl.com/in/en/support/warranties
- 30% Discount on Watch Exchange shall be applicable on MRP of Watch being exchanged or New Product being purchased in exchange, whichever is lower. This offer will not be clubbed with any scheme running in market by any partner/dealer
- 10% Discount can be availed only through Casio Authorized Service Centre on cost of band/ battery replacement cost.
- Returns are not applicable for membership pack. However in case of product exchange, pack will be linked to new product within 30 Days of Product Purchase only after validation of Purchase proofs provided.
- To raise request for availing membership benefit customer can visit our https://support.casio.in Contact us on our Toll free 18002022746/8929959829
- Membership Pack Activation should be completed within 30 Days of Pack purchase. Activation code will be considered invalid beyond the same.
Giveaway Terms and Conditions
Period & eligibility
Giveaway period is for entries successfully submitted till 26th November 2023 at 11:59 hrs. Participation is completely voluntary. The Giveaway is open for participation by all residents of India in the Indian territory except wherever barred by law. The employees, officers, directors, anyone involved in the dministration of Giveaway shall not be eligible for participation.
How to participate
The mechanism to participate in the Giveaway will be published on all social media handles of Casio India and point of purchase for purchase of G-Shock 2100 series and 5600 Series.
Incomplete/ inaccurate/ late entries and the entries not complying with the rules of the Giveaway are liable to be rejected. Casio reserves the right to cancel or reject, at its sole discretion, the entries which do not comply with the guidelines herein.
Only a single entry per person/ social media account shall be allowed. Any limit over the above limit shall be found to be ineligible for the Giveaway.
Giveaway prize/ memorabilia
There will be a total of 12 winners who shall be gratified with giveaway memorabilia i.e., Mini Cricket Bat signed by Shubman Gill. The Giveaway prize/ Memorabilia shall be as stated on the social media post.
Selection of the winners
The winners shall be selected by applying randomizer function on all the eligible entries received by Casio. The winners shall be announced by way of post/ story on Casio’s all social media handles i.e., Facebook, Instagram, LinkedIN etc. on 10 th December 2023, who must claim their prize within 30 days from the date of declaration of results i.e., by 9 th January 2024 through an email at firstname.lastname@example.org.
Winner will be notified via a Direct Message on Facebook or Instagram or through a separate Facebook and Instagram cumulative post on the official page of Casio. Winner shall be required to provide his/her own an email address and phone number and furnish relevant details like photo identity proof (Pass Port, Driving License, Aadhar etc.) to Casio for verification purposes. If the winner fails to contact or respond to the above intimation by Casio as set out in paragraph above or the email/direct message sent to the winner is returned as undeliverable or the winner declines the prize, the winner will be disqualified and a new winner will be considered in the same manner and notified as set out above e. Such disqualified winner shall not be entitled to making any belated claims against Casio regarding such disqualification. Casio shall be under no obligation to entertain or correspond for any clarification/query related to this contest (winner or prize-related). Casio shall not be responsible for any delay or failure in providing the giveaway product on account of furnishing incorrect information. The product specifications, dimensions, etc. may vary as represented in the Giveaway post. The image shown in the creative are for representative purpose only and actual product may vary.
Grant of rights
The winner(s) of the Giveaway agrees to, unconditionally, irrevocably and without any consideration or royalty, grant right in perpetuity, in favour of Casio, to use, copy, display, reproduce, post, publish his/ her name, photograph, state/ city of residence and social media handle username on all media platforms and other formats in connection with the execution of Giveaway. By sharing the information, Participant explicitly agree and consents to the personal information collected by Casio through this Giveaway programme, to be used for winner announcement, marketing and promotional activities.
Casio makes no express representation and as such shall not hold itself responsible or liable as regards the quality and performance of the Giveaway Product. The participants/ winners agree to not raise any claims concerning the same.
No claims or concerns by the winners as regards the afore-stated shall be entertained by Casio product.
The participants agree to indemnify and hold harmless Casio, its directors, employees and officers against any loss, damage, third party claims and liability, caused/ incurred, directly due to misrepresentation, false information and any other act or omission of such participants, whether wilful or not.
Casio reserves the right to modify, alter, withdraw or extend the Giveaway at any point of time without any prior notice or justification or correspondence.
The Giveaway is governed by the laws of India. In case of any dispute, the courts of new Delhi shall have the exclusive jurisdiction.