Terms and Conditions


Product Registration

Thank you for visiting this Website, created exclusively for customers for registering their Casio products purchased from the authorized retailers/dealers of Casio India Co., Pvt. Ltd (‘’CASIO’’) in India. This Website is managed and owned by CASIO. CASIO shall solely manage all the requests placed for product registration on this Website.


Your visit to this website is subject to the Terms and Conditions below and our Privacy Policy uploaded on this Website.


By clicking the button ‘’I Accept’’, you agree to the Terms and Conditions for product Registration.


1.You declare and agree that you have the full power and authority to make and enter into product registration process with Casio and that you are over 18 years of age and are legally competent to agree to these Terms and Conditions.


2.Registration of Casio product on the website will be available for customers, provided the following conditions are jointly and severally met:

  • The Casio product is purchased for authorized retailer of Casio in India
  • The Casio product is genuine
  • The Casio product is registered within 60 days of original purchase date.
  • The product registration on the Website is successful (You shall receive the notification once the product is successfully registered on the Website)
  • 6 Months Extended Warranty will be applicable only if product is registered within 60 Days of original purchase.

3.You agree that, CASIO will collect Personal Information from you for registering your Casio product only when you voluntarily provide it to CASIO on the Website. Your Personal Information required for product registration may include without limitation your contact information such as your name, postal address, telephone numbers and/or email address, details of product purchased etc. You agree that the Personal Information furnished by you in voluntary and without any influence or force whatsoever.


4.You agree and acknowledge that no part of the Website including without limitation, the design, logos, creative, content or the terms and references herein shall be used. copied or transmitted for any purposes being the intellectual property and/or proprietary information of the owners thereof.


5.You hereby to the fullest extent permissible, waive any and all claims that you may have against Casio and its affiliates, directors, officers, agents, consultants or employees arising as a result of or in relation to the Website or in relation to product registration processed through the Website.


6.You agree and acknowledge that any fraud, neglect, deliberate omission, wrongful act or default conducted by you on the Website will be subject to legal action as per the applicable laws.


7.You agree that Casio shall not be liable for any loss or damage arising from the failure to register the product due to the server problem, system error or any other software error that may occur during the process of registration or otherwise.


8.Should there be unintentional errors on the Website, Casio will make good the same by correcting the information at the earliest possible.


9.These Terms and Conditions shall be construed in accordance with the laws of India and disputes that may arise hereof submit to the exclusive jurisdiction of the courts at New Delhi.


For any concerns or queries, you may contact us at on the official contact details shared on ‘Contact Us," section of this Website.


Membership Pack
  • Exclusive Membership Pack can be purchased only within 1 year from date of original product purchase.
  • All benefits of care pack can be availed on product registered under purchased pack.
  • 6 Months extended warranty linked with Exclusive Membership Pack is in addition to the 6 Months availed by successful product registration on our website. If registration of product is not completed , Warranty benefits with pack will be of 6 Months only.
  • Casio will be liable to provide free pick and drop services from Customer's Doorstep (except restricted areas) during warranty period only for manufacturing defect & Battery replacement during first year.
  • Customer will be liable to pay transport charges in case declared information is found wrong/misleading while placing pick up request. Customer has to bear transport cost if pick and drop request is placed for battery replacement/band replacement/Time setting/Cleaning/No Technical problem/any reason other than manufacturing defect.
  • Manufacturing defects shall have the same connotation as mentioned in our warranty policy. For quick reference please visit http://www.casio-intl.com/in/en/support/warranties
  • 30% Discount on Watch Exchange shall be applicable on MRP of Watch being exchanged or New Product being purchased in exchange, whichever is lower. This offer will not be clubbed with any scheme running in market by any partner/dealer
  • 10% Discount can be availed only through Casio Authorized Service Centre on cost of band/ battery replacement cost.
  • Returns are not applicable for membership pack. However in case of product exchange, pack will be linked to new product within 30 Days of Product Purchase only after validation of Purchase proofs provided.
  • To raise request for availing membership benefit customer can visit our https://support.casio.in Contact us on our Toll free 18002022746/8929959829
  • Membership Pack Activation should be completed within 30 Days of Pack purchase. Activation code will be considered invalid beyond the same.